See how I helped Red Hat increase case deflection by 14% in Q4Y2024

Senior Product Designer creating digital experience for humans

Red Hat Ask

AI - Conversational Design
UX Research
UI Design & Design System
Data Driven Design
Get the answers you need, summarized from our Red Hat library of support resources and expert community discussions.
Red Hat Ask

Red Hat Customer Portal

AI - Troubleshooting
UX Research
UI Design & Design System
Data Driven Design
The Red Hat Customer Portal's Case Management system is a centralized platform designed to help customers efficiently manage their support interactions with Red Hat. Whether you're troubleshooting technical issues, requesting product guidance, or following up on existing cases, the portal offers a streamlined experience for creating, tracking, and collaborating on support tickets. With role-based access, detailed case history, and integration with Red Hat's knowledgebase and diagnostic tools, Case Management empowers users to resolve issues faster and stay informed throughout the support lifecycle.
Red Hat Customer Portal

SPAship

UX Research
UI Design & Design System
Data Driven Design
SPAship is an open-source platform by Red Hat that simplifies the deployment and management of Single Page Applications (SPAs). It supports multi-environment deployments, version control, custom routing, and integrates easily with CI/CD pipelines. Designed for teams managing multiple SPAs, SPAship streamlines delivery and reduces operational overhead.
SPAship Dashboard

Red Hat Experience Platfrom

UX Research
UI Design & Design System
Data Driven Design
Red Hat Experience Platfrom

I keep an archive of work and personal projects from over the years. Here you'll find interfaces, logos, illustrations, and more.

Archive
gsumitingole@gmail.com linkedIn
resume my design story @Red Hat
thanks for scrolling